Checking the status of Forcepoint Web Security Endpoint

The F1E status icon () is shown in the task bar’s notification area (Windows) or the menu bar’s status menu (Mac). To view the status of Forcepoint Web Security Endpoint, move your mouse over the icon. The following table describes the available status indicators.

Icon	Meaning	Description
	Enabled	All installed F1E agents are successfully configured and activated.
	Disabled	All installed F1E agents are disabled. To verify the connection status, move your mouse over the F1E icon. A pop-up window shows the connection status for all installed agents. All installed agents should show Disabled (Forcepoint ECA shows as Disconnected). If you manually disable the agent, your endpoint machine is no longer being protected against web threats. You can re-enable the software manually or it will be enabled when your endpoint machine is restarted. The ability to enable/disable endpoint software is allocated by your system administrator. See Disabling Forcepoint Web Security Endpoint protection.
	Fallback Partially Disabled	This status may indicate that: One or more installed agent (Forcepoint DLP Endpoint, Forcepoint Web Security Endpoint or Forcepoint ECA) is disabled, but at least one agent is enabled or running. If all agents are disabled, this status icon is not shown (the Disabled status icon described above is shown). Forcepoint Web Security Endpoint is in Fallback mode. See Fallback mode for more information.

Icon

Meaning

Description

Enabled

All installed F1E agents are successfully configured and activated.

Disabled

All installed F1E agents are disabled.

To verify the connection status, move your mouse over the F1E icon. A pop-up window shows the connection status for all installed agents. All installed agents should show Disabled (Forcepoint ECA shows as Disconnected).

If you manually disable the agent, your endpoint machine is no longer being protected against web threats. You can re-enable the software manually or it will be enabled when your endpoint machine is restarted.

The ability to enable/disable endpoint software is allocated by your system administrator.

See Disabling Forcepoint Web Security Endpoint protection.

Fallback

Partially Disabled

This status may indicate that:

One or more installed agent (Forcepoint DLP Endpoint, Forcepoint Web Security Endpoint or Forcepoint ECA) is disabled, but at least one agent is enabled or running. If all agents are disabled, this status icon is not shown (the Disabled status icon described above is shown).
Forcepoint Web Security Endpoint is in Fallback mode. See Fallback mode for more information.

Important:

If you manually disable Forcepoint Web Security Endpoint, restarting the endpoint machine always re-enables it.
If your organization installs more than one F1E agent (Forcepoint Web Security Endpoint, Forcepoint DLP Endpoint, and/or Forcepoint Endpoint Context Agent) on your endpoint machine, you can access all installed agents from one Forcepoint icon on your task bar.

For more information on Forcepoint DLP Endpoint and Forcepoint Endpoint Context Agent, see Forcepoint DLP Endpoint and Forcepoint Endpoint Context Agent.