Checking the status of Forcepoint DLP Endpoint

The F1E status icon () is shown in the task bar’s notification area (Windows) or the menu bar’s status menu (Mac). To view the status of Forcepoint DLP Endpoint, move your mouse over the icon. The following table describes the available status indicators.

Icon Meaning Description
Enabled All installed F1E agents are successfully configured and activated.
Disabled All installed F1E agents are disabled or disconnected. To verify the connection status,move your mouse over the F1E icon. A pop-up window shows the connection status for all installed agents. All installed agents should show Disabled (Forcepoint ECA shows as Disconnected). If you manually disable the agent, your endpoint machine is no longer being protected. You can re-enable the software manually or it will be enabled when your endpoint machine is restarted. The ability to enable/disable endpoint software is allocated by your system administrator. See Disabling Forcepoint DLP Endpoint.
Fallback

Partially Disabled

 This status may indicate that:
  • One or more installed agent (Forcepoint DLP Endpoint, Forcepoint Web Security Endpoint or Forcepoint ECA) is disabled, but at least one agent is enabled or running. If all agents are disabled, this status icon is not shown (the Disabled status icon described above is shown).
  • Forcepoint Web Security Endpoint is in Fallback mode. See Fallback mode, for more information.
Important: If you manually disable Forcepoint DLP Endpoint, restarting the endpoint machine always re-enables it.

If your organization installs more than one F1E agent (Forcepoint Web Security Endpoint, Forcepoint DLP Endpoint, and/or Forcepoint Endpoint Context Agent) on your endpoint machine, you can access all installed agents from one Forcepoint icon on your task bar.

For more information about Forcepoint Web Security Endpoint and Forcepoint Endpoint Context Agent, see Forcepoint Web Security Endpoint, and Forcepoint Endpoint Context Agent.