VM build issue

Building sandbox VMs can be time-consuming and may take several hours to complete.

Once the build has started with “amd_setup sandbox –vmbuild”,

The status of the VM installation can be checked with “amd_setup sandbox –vmstatus” to see if it has been completed.

If the build status indicates “UNAVAILABLE” even after waiting for several hours, check the vendor logs by running the below command as root user on the engine:

journalctl -u hatching-vms -f

If any network connection errors are observed, check and address the following possible reasons:

1. Internet connectivity
2. Firewall rules (if a firewall is being used)

If the issue persists, raise a ticket with the Technical Support team who can raise a case with Hatching for investigation.