Overview of the dual-mode upgrade process
Because dual-mode appliances are not supported in v8.5, you need to move either TRITON AP-EMAIL or Web Filter & Security to a new Forcepoint appliance. If TRITON AP-WEB is the web protection module, TRITON AP-EMAIL must move to a new appliance. Moving TRITON AP-WEB is not an option.
Option 1: Move TRITON AP-EMAIL to a new appliance and upgrade the web protection module on the original, dual-mode appliance.
Option 2: Move Web Filter & Security to a new appliance and upgrade TRITON APEMAIL on the original, dual-mode appliance. This is the only option when Web Filter & Security is located on a V10000 appliance.
Moving TRITON AP-WEB is not an option.