Navigating the Security Manager

The Global Settings interface can be divided into four main areas. The following image displays the interface for Security Manager version 8.5.3 and later:

  1. Security Manager toolbar
  2. Module toolbar
  3. Navigation pane
  4. Content pane

The Security Manager toolbar shows:

  • The User Details drop-down list, which shows the current logged-on account and provides a Log Off button to end the administrative session
  • Icons used to configure appliances and global settings, and to open Help
  • Smart Search - This feature is designed to:
    • Provide answers powered by generative artificial intelligence (GenAI) to the search query based on the official Customer Hub content.
    • Provide regular search results with links to various knowledge articles, documentation, and other content from Customer Hub.

    Note:
    • This feature is available for Forcepoint Security Manager users with an internet access.
    • Customers without internet access can hide the Smart Search feature by updating the database configuration.
      To show/hide the Smart Search feature, configure the property in the Postgres database using the following queries:
      UPDATE PA_CONFIG_PROPERTIES SET value='true' WHERE name='COVEO_ENABLED'; – To enable Smart Search
UPDATE PA_CONFIG_PROPERTIES SET value='false' WHERE name='COVEO_ENABLED'; – To disable Smart Search
    Following are some guidelines and suggestions to use the Smart Search feature.
    • Generative AI works best when search queries are phrased as questions or sentences rather than a list of keywords.
    • If the query does not return a generated answer, try changing the terminology or using the rephrase options.
    • When GenAI generates an answer, it might not always know the product context, which could result in steps for different Forcepoint products. To ensure a product-specific answer, use the Product facets on the right.

    • Regular search results are still available below the generated answer. Links to various knowledge articles, documentation, and other content can be found there. (You must be logged into the Forcepoint Customer Hub to see the full content of the search results.)
  • Which module is active
    • Use the Module drop-down list in the Security Manager toolbar to switch between modules.
    • When administrators log on to the Security Manager, the module they last accessed is active indicated by a green icon in the Module drop-down list.

The module toolbar contains information and options relevant to the Security Manager module that is currently active. For the Global Settings or Appliances pages, it shows the current administrator account.

The navigation pane contains the available navigation choices for the current Security Manager module or configuration option.

The content pane varies according to the selection in the navigation pane. For more information about specific modules, see: