Turning on the Computer Browser service

Before you begin

Applies to:
  • Forcepoint Web Security, v8.5.x
  • Forcepoint URL Filtering, v8.5.x

The Forcepoint Security Installer offers the option to turn on the Computer Browser service during installation of the following components:

  • User Service
  • DC Agent
  • Logon Agent

If you chose not to have it started, or the installer was not successful, you must turn on the service manually.

In addition, if your network uses Active Directory to authenticate users, the Windows Computer Browser service must be running on the Active Directory machine. Note that the Windows Firewall must be turned off in order for the Computer Browser service to start.

Perform the following procedure on each machine running an affected component:

Steps

  1. Make sure that Windows Network File Sharing is enabled.
    1. Go to Start > Control Panel > Network and Sharing Center.
    2. In the Sharing and Discovery section, set File Sharing to On.
  2. Go to Control Panel > Administrative Tools > Services.
  3. Double-click Computer Browser to open the Properties dialog box.
  4. Set the Startup type to Automatic.
  5. Click Start.
  6. Click OK to save your changes and close the Services dialog box.
  7. Repeat these steps on each machine running Windows Server and an affected component.