Email incidents to another

If you want to send an incident to someone other than a predefined manager, you can do so.

1. Select the incident or incidents you want to email.
2. Do one of the following:
   • For data loss prevention incidents, from the toolbar, select Escalate > Email to Other.
   • For discovery incidents, from the toolbar, select Escalate > Email Incident. A screen appears.
3. Enter the recipient’s email address in the To field. Enter additional email addresses in the Cc and Bcc fields.
4. Enter a subject in the Subject field. Click the right arrow to choose variables to include in the subject, such as “This is to notify you that an employee’s message was %Action% because it breached corporate policy.” Maximum length: 4000 characters.
5. For data loss prevention incidents, select Include original message as an attachment if you want to attach the message.
6. Select High importance if this is a priority message.
7. Edit the message body as desired. Click the right arrow to choose variables to include, such as %Incident Time% or %Severity%.

The selected incidents are immediately emailed to the people you selected.