Importing users

Use the Settings > General > User Directories page in the Forcepoint Security Manager to import user data. Either import user data immediately from a directory or schedule the import. Only users with email addresses are imported.

To define when to import user directory information, do one of the following:

  • Click Import Now in the toolbar at the top of the page to immediately import user information in the server list order. (It can take some time to perform this action. A confirmation screen appears.)

    Use this option to import user directory data from CSV files. Imports from CSV cannot be scheduled.

  • Click the Import... link on the left, above the table, to determine how often (daily or weekly) and at what time the import occurs. In the dialog box that opens:
    1. Select Enabled to enable the scheduler.

      If this box is not selected, the user directory remains static until you manually update it via the Import Now button.

    2. Indicate whether to update user directory information Daily or Weekly.
    3. Specify a time of day for the import. If you have selected a weekly import, also select a day of the week.

      Many administrators choose to synchronize the directories during off- business hours.

    4. Click OK.
      Note: During the import process, custom resources that you add (groups, users, computers) may not be activated even after they have been deployed. Wait until the system log shows that the Resource Repository synchronization has succeeded to begin working on custom resources.