Cannot clear ignored incidents from the Discovery Dashboard

Try deleting the incidents rather than ignoring them:

1. Go to the Main > Reporting > Discovery > Incidents page.
2. Locate the incident or incidents in question.

   For multiple incidents, it may be helpful to use the display and column filters to show only the incidents that will be deleted.

3. Use the check boxes in the left-most column to select the incidents to delete.
4. In the toolbar at the top of the page, click Workflow, then select Delete > Selected Incidents.

This clears the incidents from the dashboard summary.