Setting up email properties

Use the Email Properties tab of the Settings > General > Alerts page to define properties for alerts that are sent by email:

Steps

  1. Enter the Sender name for alert notifications sent to administrators.
  2. Enter the Sender email address for the account from which notifications are sent.
    • If you are using Exchange Online, a valid sender email address must be used.
  3. Review the Outgoing mail server information:
    • For a local server, the IP address or hostname and port are displayed.
    • For an online server, the server name (Exchange Online) is displayed.

    This is the email server address that waits and listens for outgoing notifications and alerts

    Change the outgoing mail server on the Settings > General > Mail Servers page, or by clicking Mail Server Settings in the toolbar at the top of the content pane. The outgoing mail server settings affect scheduled tasks, notifications, and email workflow.

  4. Enter the Subject line for scheduled alert notifications.
  5. To update the email alert Recipients, click Edit.

    The Directory Entries window opens with searchable and selectable recipients. After making selections, click OK to save your changes.

    To add one or more further recipients, select Additional email addresses, then enter the addresses of the recipients. Use commas to separate multiple email addresses.

  6. Click OK to save your changes.