If a self-test fails on the SMC Appliance, reset the SMC Appliance to factory settings.
Steps
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Access the virtual SMC Appliance using the virtual machine console in the VMware Host Client.
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Reboot the SMC Appliance, then at the boot menu, select VCDROM.
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Select Manual Installation and Begin.
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Select Fresh Install, then press Enter.
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(Optional) Highlight Securely wipe drive, then press the space bar.
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Select Next, then press Enter.
You are prompted to review the configuration.
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Select Confirm, then press Enter.
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Install the SMC Appliance in FIPS mode.