Email notifications

Notification messages can be sent when email is quarantined for any reason. Use the Email > Policy Management > Notification Email screen to view, edit, and delete notification messages.

Click Add Notification on the Notification Email screen to create a new notification message, or click the name of an existing notification message to edit the message contents and properties (See Adding notifications or Editing notifications for more information.) On this page, you can also set the time zone to use for dates that are included in notifications and park attachment annotations by clicking on the link next to Time Zone.

You can set up separate notification messages for different types of policy breaches and notifications to be sent to the intended recipient of an inbound email, the postmaster, and to other addresses of your choice within policies. You can also notify senders of outbound email but only if the outbound email is being sent from an address within your organization, not from an external address. Note that you cannot notify recipients of outbound messages.

Use the General and Content Filter policy tabs (navigate to Policy Management > Policies and click a policy name) to configure when notification messages are sent and which notification messages are used in each policy. (See General tab and Content Filter tab for more information.)

Note: By default, Forcepoint Email Security Cloud does not send a notification when email is quarantined as spam. A quarantine-notify disposition is available, but its use is not recommended.