Adding notifications

Click Add Notification on the Notification Email screen to write and configure a custom notification message from scratch, rather than using the default message.

Steps

  1. Define a name and description for the notification message.
  2. Select Copy configuration from existing notification to use an existing notification as a template for creating this one. Selecting this option copies the following data from the specified message:
    • Subject line prefix
    • Message body
    • Domain variations
  3. Enter a subject line prefix (optional).
    Note that if you type _SENDER_ as part of the subject line prefix, this variable is replaced with the envelope sender address when the notification is generated.
  4. If you want to change the character set used in the message (UTF-8 by default), select Change character set and select from the drop-down menu.
  5. Enter the text for the notification in the message body field.
    To view and use supported variables and tokens in notification messages, click Variables/tokens in the top toolbar.
    Variables/tokens Description
    _msgurl_ Generates a partial URL that gives access to the message held in quarantine. Embed it using the syntax ....
    _NOTIFIED_RECIPIENTS_ Generates a string if the intended recipients have been notified.
    _RECIPIENTS_ The intended recipients of the message.
    _DATE_ Displays the date Forcepoint Email Security Cloud received the email that generated the notification. The date is based on the time zone set on the Notification Email screen.
    _DISPOSITION_ What happened to the message causing the notification. This usually takes the value “quarantined.”
    _NOTIFIED_ADMIN_ Generates a string if the specified postmaster has been notified.
    _MESSAGEID_ The ID as specified in the message headers.
    _ENDIF_ End of a _IF_QUARANTINE_ or _IF_ENCRYPT_ block
    _IF_ENCRYPT_ Place this at the beginning of a section that is relevant only if the message has been encrypted. The section must end with _ENDIF_.
    _NOTIFIED_SENDER_ Generates a string if the originator has been notified.
    _ADMIN_MAIL_ The postmaster address for the policy.
    _DOMAIN_ The domain associated with the currently active policy.
    _IF_QUARANTINE_ Place this at the beginning of a section that is relevant only if the message has been quarantined. The section must end with _ENDIF_.
    _SENDER_ The message originator.
    _SUBJECT_ The subject of the message.
  6. If you want to edit a separate plain text version of the notification message, select Edit a separate plain text version.
  7. If you want to send a separate version of this message to specific domains when this notification is enabled, select Send variations of this message for specific domains. The Add Domain Variation screen appears.
    1. Select or enter the intended domain in the Domain field.
    2. Specify a Subject line prefix (optional).
    3. Enter the text for the notification in the message body field.
    4. Click Save.
    5. If you want to add additional variations for other domains, you can repeat this process by selecting Add variation (the button will be disabled when all domains have a variation assigned to them).
  8. Click Save Changes when done.