Inbound mail testing

To perform an inbound mail test:

Steps

  1. Go to Email > Messages > Toolbox.
  2. Select the Inbound Mail Test tab.
  3. Select the domain you wish to check against.
  4. Optionally, enter a sender address.
  5. Optionally, enter a recipient address.
  6. Click Run Test.

    Running the test does the following for all the connections and mail routing rules that apply to the specified domain:

    • Checks connectivity to your MTA
    • Performs a full SMTP test
    • Checks TLS functionality
    • Generates a message from the cloud email service to your selected domain

    If one of these tests fails, subsequent tests are not performed.