Select the default endpoint policy

Assign a default policy to users outside the network (roaming users) who are not synchronized to the cloud service as follows:

Steps

  1. Select a Policy from the drop-down list.
  2. Click Save.

Next steps

If you do not select a default policy, any non-synchronized user is auto-generated in the cloud service with their NTLM ID as reported by the endpoint client. The newly- created user becomes visible in the system within approximately 10 minutes. In the meantime, they are browsing anonymously and are reported as such.

Once the user is visible, you can assign them a different policy on the Account > Settings > End Users page, or assign them to groups on the Account > Settings > Groups page. Reports will also include the correct user information.