Categorized reports

To access an email report:

Steps

Go to Reporting > Email Reporting.
Select a report category from the navigation pane.
Select a report from the Show drop-down list. The reports you see depend on your subscriptions.

Next steps

Initially you can access only the Selection tab to enter selection criteria. Once you have generated a report, you can click the Chart and Table tabs to view the results in chart or table form.

For most reports, you can select filtering criteria that restricts the report results. Next to each of the filtering criteria is a note describing in more detail how to use that option.

Note: If your account is enabled for filtered reporting, you may only be able to view reports that filter on certain policies. See Configuring permissions.

When you select a report, you are shown a list of the time periods for which the report is available. Alternatively you can select a specific time period (from and to) for the report by clicking more next to the period list.

To make selection from some criteria lists easier, you can expand the list to appear in a larger window by repeatedly clicking on the Grow list link.

Once you have decided on the report and the appropriate criteria, click Generate report. You may receive feedback at this point advising that the report might take some time to generate. Typically this is due to the amount of data that must be searched. You can often avoid this by adding more criteria to narrow the search. Click Back if you want to cancel the report.