Upgrade licenses manually

If you have not enabled automatic license upgrades, upgrade licenses manually through the Management Client.

Licenses are valid for any older software versions in addition to the version indicated on the license. You can upgrade the licenses at any time without affecting the system’s operation.
Note: IP-address-bound licenses have been previously available for Engines. You can use and update a previously generated IP-address-bound engine license, but you must change the license binding to the Management Server’s POL code if the Engine Engine’s control IP address changes.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Select Configuration, then browse to Administration.
  2. Select Licenses, then browse to the type of licenses that you want to upgrade.
  3. Select the license that you want to upgrade.
    Details about the selected license open in the Info pane.
  4. In the Info pane, copy the license information to the clipboard in one of the following ways:
    • From the Proof of License field, copy the POL code.
    • From the Proof of Serial field, copy the POS code.
  5. Go to https://⁠stonesoftlicenses.forcepoint.com.
  6. In the License Identification field, paste the POL or POS code, then click Submit.
  7. Under the license information, click Update.
  8. Enter any information needed for the upgrade request, then select the license files to update.
  9. To send the license request, click Submit.
    A confirmation page opens, showing the details of your request. The licenses are available for download on the license page.