Alert escalation configuration overview
Configuring how alerts are escalated involves several general steps.
Figure: Elements in the configuration
![](GUID-319A2A8F-DAEA-46B4-9822-0D0AFB94A47B.png)
The configuration consists of the following general steps:
- (Optional) Create Custom Alert elements for more precise matching in the Alert Policy.
- Define which events trigger alerts.
- Define how alert notifications are sent to administrators.
- Create lists of actions to take when an alert is escalated.
- Define which alerts are matched against which Alert Chain.