Configure network connections and contact addresses for the SMC

Make sure that your Management Server and Log Server are reachable from your Forcepoint NGFW instance in Azure.

You must always configure network connections and contact addresses for the SMC, regardless of whether you use automatic deployment or manual deployment.

Note: For NGFW 6.4, the default contact addresses must be the external IP addresses of the Management Server and the Log Server. Make sure that the external IP addresses of the Management Server and the Log Server are reachable from the Internet.

For more details about the product and how to configure features, click Help or press F1.

Steps

  1. Create a Location element for elements that contact the SMC servers using a different IP address than the default contact address.
    1. Select Configuration, then browse to Administration.
    2. Browse to Other Elements > Locations.
    3. Right-click Locations, then select New Location.
    4. Add the elements to the Content pane.
      • For NGFW 6.4, add elements that contact the SMC servers using the internal IP addresses of the SMC servers.
      • For NGFW 6.5 and higher, add NGFW Engine elements that contact the SMC servers using the external IP addresses of the SMC servers.
    5. Click OK.
    6. In the properties of the NGFW Engine elements or other elements that you added, select this Location.
  2. Select Home, then browse to Others > Management Server.
  3. Right-click the Management Server, then select Properties.
  4. In the Default field in the Contact Addresses section, enter the default contact address for the Management Server.
    • For NGFW 6.4, enter the external IP address of the Management Server.
    • For NGFW 6.5 and higher, enter the internal IP address of the Management Server.
  5. To configure contact address exceptions for the Management Server, click Exceptions.
  6. Click Add, select the Location element that you created, then click Select.
  7. In the Contact Addresses cell, enter the IP address, then click OK.
    • For NGFW 6.4, enter the internal IP address of the Management Server.
    • For NGFW 6.5 and higher, enter the external IP address of the Management Server.
  8. Click OK to close the Management Server Properties dialog box.
  9. Browse to Others > Log Server, right-click the Log Server, then select Properties.
  10. In the Default field in the Contact Addresses section, enter the default contact address for the Log Server.
    • For NGFW 6.4, enter the external IP address of the Log Server.
    • For NGFW 6.5 and higher, enter the internal IP address of the Log Server.
  11. To configure contact address exceptions for the Log Server, click Exceptions.
  12. Click Add, select the Location element that you created, then click Select.
  13. In the Contact Addresses cell, enter the IP address, then click OK.
    • For NGFW 6.4, enter the internal IP address of the Log Server.
    • For NGFW 6.5 and higher, enter the external IP address of the Log Server.
  14. Click OK to close the Log Server Properties dialog box.