Changing passwords

Users are required to change passwords when they expire or when a change is forced by an administrator. Only administrators with Manage Users permissions can force a user to change his or her password. To force a change, select the Change Password next logon box on the user’s contact screen. When users are required to change their passwords, they see a Change Password screen the next time they log on.

Users can also opt to change their password from Account > My Account, which displays the same Change Password screen.

If a user creates a password that does not meet the password policy standards, they receive an error message and are asked to try again. For example:

This password has been used recently. Please try another.

To implement the changed password, users should click Save. They should also make note of the password for future reference.