Using the service from public Internet access points

For some public Internet access points, such as hotel or airport Wi-Fi networks, users must complete a network enrollment page (known as a captive portal) when they first access the network.

The following scenarios use the example of a roaming user connecting to a hotel Wi- Fi network in order to illustrate the default behavior of the cloud service when using the default PAC file setting (using port 8082). These examples are provided to demonstrate the limitations of this setting for roaming users. For recommendations and best practices, see Recommendations for roaming users.

Note: The following scenarios do not apply if the Forcepoint Web Security Endpoint client is installed, since the endpoint is able to manipulate proxy settings in real time – for example, to temporarily disable itself at public Internet access points to allow a roaming user to complete network enrollment via their browser.