Prerequisites for running the Mac logon application

User Service and Logon Agent may be installed on different machines, but Logon Agent must be able to communicate with User Service to both send and receive information. If Logon Agent cannot communicate with User Service, users may not be identified correctly.

Before installing the logon application on any client machine, make sure:

  • You either have the administrator password for local installation or you have a user name and password with administrator privileges for remote installation.
  • The (local or remote) client machine is using Microsoft Active Directory for user authentication.