Domain controller visibility

To verify that the client machine can communicate with the domain controller:

1. Attempt to map a drive on the client machine to the domain controller’s root shared drive. This is where the Windows logon script normally runs, and where LogonApp.exe resides.
2. On the Windows client machine, open a command prompt and execute the following command:
   net view /domain:<domain_name>

Next steps

If either of these tests fails, see your Windows operating system documentation for possible solutions. There is a network connectivity problem not related to this web protection software.