To resolve the issue of accessing LogServer.state file

If cache file processing does not quickly resume, there may be a corrupted cache file. To resolve this:

Steps

  1. Use the Windows Services tool to stop the Websense Log Server service.
  2. Navigate to the cache folder (see path in step 2 above).
  3. Delete the LogServer.state file, if it has been recreated.
  4. Delete the oldest cache (.tmp) file in the directory.
    If loss of reporting data is not a serious concern, you can alternatively delete all of the temporary files in the directory.
  5. Start Log Server.