RADIUS Agent is blocking a VPN connection

Because RADIUS Agent sits between a VPN client and VPN server, RADIUS Agent may block VPN traffic. In this case, you must remove the agent. Simply stopping the agent is not sufficient; the agent must be removed from the link between the RADIUS client and server.

To ensure that RADIUS Agent is removed:

• On the VPN client, configure the client to communicate directly with the server. In most cases, this involves setting the IP address of the RADIUS server and changing the port number from 12345 to 1812.
• On the RADIUS server, remove RADIUS Agent as a client.