Configuring the Neo settings

Steps

  1. Use this section to select your connection mode. Select:
    • Intelligent auto-switching to automatically switch between proxy connect and direct connect modes based on performance and network conditions. This is the recommended option.

      Neo uses the appropriate endpoint mode, based on network conditions. When proxy connect mode is in use but can’t connect to the proxy or if performance becomes an issue, Neo will switch to the direct connect mode.

    • Proxy Connect to use only the Proxy Connect endpoint mode. This Neo mode corresponds to the functionality available in the standalone classic Proxy Connect agent.
    • Direct Connect to use only the Direct Connect endpoint mode. This Neo mode corresponds to the functionality available in the standalone classic Direct Connect agent.
      Note: The Direct Connect endpoint is not suitable where data security features are required, as this requires all traffic to be directed to the cloud service.
  2. From the Fallback mode drop-down, select the fallback behavior that should be applied to a user request if the network connection to Neo is interrupted. Select:
    • Safe (not available with Proxy Connect) uses local cache to apply policy.
    • Open to allow the user request.
    • Closed to block the user request.
  3. Click Save.
  4. Deploy Neo using the instructions provided in the Forcepoint Dynamic User Protection Help.