Insufficient memory on the Network Agent machine

Network Agent allocates the operation memory that it needs at startup. If there are severe memory constraints on the Network Agent machine, the agent will either:

  • Fail to start
  • Be unable to monitor traffic

In either case, policy enforcement and logging based on information from Network Agent does not occur. As a result, users may be given access to sites or applications that would typically be blocked.

Use the Task Manager (Windows) or top command (Linux) to evaluate memory usage on the Network Agent machine. To solve the problem, you can:

  • Upgrade the RAM on the machine.
  • Move applications or components with high memory requirements to another machine.
  • Simplify your Network Agent configuration to reduce memory needs.