Important: In order for Sync Service to pass hybrid reporting data to Log Server, a hybrid communication port must be configured on the page. See Configuring how requests are logged for details.
To configure whether the hybrid service collects reporting data, and how often Sync Service retrieves the data:
Steps
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Under Collect and Retrieve Reporting Data, mark Have the hybrid service collect reporting data for the clients it filters.
If you clear this check box, log data is not saved for hybrid users. No information about these users’ Internet activity will appear in reports.
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Select one or more days of the week for Sync Service to request reporting data from the hybrid service. You must retrieve data at least once a week.
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Enter start and end times to define the time period during which Sync Service retrieves data from the hybrid service. You may want to retrieve data at a period of low traffic in
your network.
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Select how often you want Sync Service to request reporting data from the hybrid service within the specified start and end times.
Sync Service cannot download reporting data any more frequently than every 5 minutes. This means that there is a time delay between when the hybrid service makes Internet
requests and when those requests appear in reports.