Usage Monitor is not running

When Usage Monitor is stopped:

  • Category and protocol access information cannot be collected for alerting purposes.
  • Category and protocol usage alerts cannot be generated.
  • Real-Time Monitor does not receive Internet activity data. To start Usage Monitor:
  • Windows: Open the Windows Services tool, select Websense Usage Monitor, right-click the service, and select Start.
  • Linux: Use the /opt/Websense/WebsenseDaemonControl command.

If Usage Monitor will not start, check the Windows Event Viewer or websense.log file for error information from the service.