Remove Web Filter & Security from the dual-mode appliance

After Web Filter & Security is migrated to the new appliance and upgraded, a hotfix is used to remove the web module from the dual-mode appliance, converting the appliance to a single-mode TRITON AP-EMAIL appliance that can be upgraded to v8.5 with the standard upgrade procedure.

When the hotfix is installed it immediately removes the web module and reboots the appliance. The action cannot be undone.

To install the hotfix:

Steps

  1. Confirm that the new Web Filter & Security appliance is shut down.
  2. Boot the dual-mode appliance and log in to its Appliance Manager. (At this point it still has the same C interface IP address as the new appliance.)
  3. Go to the Administration > Patches / Hotfixes > Hotfixes page.
  4. Enter the hotfix name in the search box at the top of the screen: 
    APP-x.x.x-555

    Where x.x.x is the version of Web Filter & Security currently running on the dual-mode appliance.

  5. Click Find. If the hotfix is not found, ensure that the name is entered correctly.
  6. In the pop-up display, click Download to download the hotfix.

    If you downloaded the hotfix package to a local directory, you can use the Upload Hotfix Manually button to upload the hotfix.

  7. Click Install to install the hotfix. Installation removes Web Filter & Security and all associated files. This action cannot be undone. When installation is complete, the appliance restarts automatically to complete the action. The appliance may restart before the Appliance Manager confirms that installation is complete.

    After the appliance completes its restart, TRITON AP-EMAIL can be prepared for upgrade.