Security Manager session timeouts

A Security Manager session ends 22 minutes after the last action taken in the user interface (for example, clicking from page to page, entering information, caching changes, or saving changes). A warning message is displayed two minutes before the session ends.

  • Any uncached or unsaved changes are lost when the session ends. Remember to save and deploy changes regularly.
  • If the Security Manager is open in multiple tabs of the same browser window, all instances share the same session. If the session times out in one tab, it times out in all tabs.
  • If the Security Manager is open in multiple browser windows on the same computer, the instances share the same session by default.

    If the session times out in one window, it times out in all windows.

  • To open multiple Security Manager instances that do not share a session, open each instance in a different browser (for example, Internet Explorer and Chrome). In this situation, if one window times out, the others are not affected.

If an administrator closes the browser without logging off from the Security Manager, or if the remote machine from which the Security Manager is being accessed shuts down unexpectedly, the administrator account may be temporarily locked out. The software typically detects this issue within about two minutes and ends the interrupted session, allowing the administrator to log on again.

If the administrator has multiple browsers running in this scenario, they may not be able to log on again for a longer period. If this occurs, close all browsers. The software then can correctly detect the dropped session and allow a new logon within two minutes.