On the General tab

Steps

  1. Enter the Sender name that appears in the email From field when notifications are sent. The maximum length is 1024 characters.
  2. Enter the Sender email address: the email address of the person from whom notifications should be sent. The maximum length is 1024 characters.
    • If you are using Exchange Online, a valid sender email address must be used.
  3. Information for the currently configured outgoing mail server is displayed. To change the server used, see Mail servers.
  4. Enter a Subject for the notification. This appears in the email Subject: line. The maximum length is 4000 characters.

    Click the right arrow to select variables to include in the subject, such as “This is to notify you that your message was %Action% because it breached corporate policy.”

  5. Define one or more Recipients for the notification.
    • Click Edit to select to select business units or directory entries.
    • Select Additional email addresses, then click the right arrow to select a dynamic recipient that varies according to the incident. For example, you can choose to send the notification to the policy owners, administrators, source, or source’s manager. Select the variable that applies, such as %Policy Owners%. Separate multiple addresses with commas.
    • For mobile incidents, do not send notifications to senders or senders’ managers. The incident was a result of someone synchronizing email to a mobile device; the message may have been permitted otherwise.
    • Notifications can be sent only to people in your domain. If a recipient is out of your organization, the notification is not sent, no matter what is configured in a rule or action plan.