Prerequisites

Table 1. Supported Operations System/RAM/Disk Space
Operating Systems (OS) Requirements
Microsoft Windows
  • Windows agent supports the following versions:
    • Windows 10
    • Windows 11
  • Minimum System Requirements:
    • Processor: Intel Core i5
    • 4GB RAM
    • Disk Space: 500MB free space
Administrator Privileges: User needs admin permissions to install.
.NET 6 must be installed.
.NET Framework 4.7.2 must be installed.
Visual Studio 2010 Tools for Office Runtime
Office Version: Our official support is for Microsoft 365 (M365/O365) subscription plans. We have this tested, certified, and guaranteed to be compatible with these subscriptions.
Exchange On-Premises: Not officially supported or certified. While some functionality may work, we do not validate or guarantee behavior in on-prem environments as it is not tested.
OWA with Exchange On-Prem: Not supported or certified. Any usage falls outside the tested scope.
Browser: Microsoft Edge (latest version)