Prerequisites

Table 1. Supported Operations System/RAM/Disk Space
Operating Systems (OS)	Requirements
Microsoft Windows	Windows agent supports the following versions: Windows 10 Windows 11 Minimum System Requirements: Processor: Intel Core i5 4GB RAM Disk Space: 500MB free space

Administrator Privileges: User needs admin permissions to install.
.NET 6 must be installed for agent upto v4.. and .NET 8 must be installed for agent v5 onwards
Visual Studio 2010 Tools for Office Runtime
Office Version: Our official support is for Microsoft 365 (M365/O365) subscription plans. We have this tested, certified, and guaranteed to be compatible with these subscriptions.
Exchange On-Premises: Not officially supported or certified. While some functionality may work, we do not validate or guarantee behavior in on-prem environments as it is not tested.
OWA with Exchange On-Prem: Not supported or certified. Any usage falls outside the tested scope.
Browser: Microsoft Edge (latest version)