Prerequisites

Table 1. Supported Operations System/RAM/Disk Space
Operating Systems (OS) Requirements
Apple MacOS
  • Mac agent supports the following operating systems:
    • 13 (Ventura)
    • 14 (Sonoma)
  • Minimum System Requirements:
    • Intel Core i5 or Apple M1, M2, M3, or M4
    • 4GB RAM
    • Disk Space: 500MB free space
Administrator Privileges: User needs admin permissions to install.
.NET framework.NET 6 must be installed.
Office Version: Our official support is for Microsoft 365 (M365/O365) subscription plans. We have this tested, certified, and guaranteed to be compatible with these subscriptions.
Exchange On-Premises: Not officially supported or certified. While some functionality may work, we do not validate or guarantee behavior in on-prem environments as it is not tested.
OWA with Exchange On-Prem: Not supported or certified. Any usage falls outside the tested scope.