Prerequisites

Table 1. Supported Operations System/RAM/Disk Space
Operating Systems (OS)	Requirements
Apple MacOS	Mac agent supports the following operating systems: 13 (Ventura) 14 (Sonoma) Minimum System Requirements: Intel Core i5 or Apple M1, M2, M3, or M4 4GB RAM Disk Space: 500MB free space

Note: The mac agent (and classification in o365 web and New Outlook) will not work unless the certificate is trusted AND manifests are deployed into o365 admin console.

Administrator Privileges: User needs admin permissions to install.
.NET framework .NET 6 must be installed for agent upto v4.. and .NET 8 must be installed for agent v5 onwards.
Office Version: Our official support is for Microsoft 365 (M365/O365) subscription plans. We have this tested, certified, and guaranteed to be compatible with these subscriptions.
Exchange On-Prem: Not officially supported or certified. While some functionality may work, we do not validate or guarantee behavior in on-prem environments as it is not tested.
OWA with Exchange On-Prem: Not supported or certified. Any usage falls outside the tested scope.