Identify permission errors

If any status indicators on the Forcepoint Neo app are red, there is an error with permissions.

Steps

  1. Open System Preferences, then click Forcepoint Neo.
  2. Click the Settings button (circled in the image below) in the selected section to configure preferences.

Result

Installation Logs: To review the installation logs, navigate to /Library/Logs/com.forcepoint.neo/install/install.log and /private/var/log/install.log