Uninstall Neo agent manually

Manually uninstall Neo from your macOS endpoints.

Use the Forcepoint Neo app to uninstall Neo.

Steps

  1. Open System Preferences, then click Forcepoint Neo.
  2. Click Uninstall Forcepoint Neo.
  3. Enter the Neo release code provided by the Neo administrator, then click Uninstall to run the installer. For more information on how to generate a release code, see the product documentation Generate endpoint specific maintenance code, Generate master release code, or Neo release code.
  4. Confirmation messages display for the System Extension and Network Extension. Enter your credentials, then click OK.
  5. A success message displays. Click OK.
    Note: To review the uninstallation logs, navigate to /Library/Logs/com.forcepoint.neo/uninstall/uninstall.log