Using antivirus software with the Forcepoint Email Security Cloud service

Forcepoint recommends a multi-tiered antivirus strategy.

Apart from email, viruses can arrive on a corporate network by a variety of routes such as Web browsers, FTP, instant messaging, and file sharing tools.

The cloud service does not scan email within a corporate network: its role is to ensure that viruses cannot pass between the Internet and your corporate network. In addition, we cannot scan encrypted messages or file attachments. We therefore suggest running desktop-level antivirus solutions alongside the service. This ensures you are protected both against known and new viruses caught by Forcepoint ThreatSeeker technology, and against viruses that bypass the service or arrive in your network by other means.

Best practice is to run antivirus products on your email servers within the corporate network as well; this ensures that viruses cannot pass between unsecure, unprotected, or out-of-date machines within your corporate network.