Enabling SMTP authentication for email hybrid service

By default, SMTP authentication is enabled for inbound messages that enter the system via the email hybrid service. This type of authentication provides additional authentication protection for email that is relayed to the email protection system from the hybrid service. The Email Hybrid Service SMTP Authentication section on the page Settings > Inbound/Outbound > Connection Control is used to enable or disable this option.

Disable SMTP authentication for Forcepoint Email Security Hybrid Module

Steps

  1. Navigate to the page Settings > Inbound/Outbound > Connection Control.
  2. From the section Email Hybrid Service SMTP Authentication Option, unmark the check box Enable email hybrid service SMTP authentication.
    This option is available only when your subscription includes Forcepoint Email Security Hybrid Module and the hybrid service is registered and enabled.
  3. Click OK.
    The settings are saved.