Log Details

The Log Details page displays information about a selected message. The following table details the Message Log detail items that display on the Log Details page.

Detail Item Description
Recipient Address Message recipient email address. If the message has multiple recipients, this column has multiple entries.
Recipient IP Message recipient IP address.
Direction Message direction (Inbound, Outbound, or Internal). If the message has multiple recipients, this column may have multiple entries.
Delivered Date/Time The date and time a message was delivered to a recipient.
Policy Name of the policy applied to the message. If the message has multiple recipients, this column may have multiple entries.
Rule

Name of the policy rule applied to the message. If the message has multiple recipients, this column may have multiple entries for a single message.

This item is blank for a message with an analysis result of Clean.

Analysis Result

Message analysis results or filter type (Clean, Virus, Spam, URL Analysis, Data Loss Prevention, Exception, Commercial Bulk, Block List, Phishing, Advanced Malware Detection - Cloud, Advanced Malware Detection - On-Premises, Email Attachment, Spoofed Email, or Custom Content).

The Block List type applies to a message that is blocked by a Personal Email Manager Always Block List.

Message Status Current message status (Delivered, Delayed, Dropped, Exception, Failed).
Quarantined? Indicator of whether message is quarantined (Yes or No). A View link appears for a message isolated by a DLP or advanced file analysis policy.