Configure inbound undelivered email event notifications

You can set a frequency threshold for the inbound undelivered email events alert type. This setting triggers an alert notification after a specified number of inbound connection errors occurs on the mail server. Outbound traffic is not monitored for this alert.

Steps

  1. From Inbound undelivered email event notifications in the list Events, click the link Configure alert thresholds.
    A configuration dialog box displays.
  2. In the text field, enter the number of connection errors at which to trigger an alert notification.
    The default is 1. The notification is sent at 30-minute intervals after the connections threshold is exceeded.
  3. Mark the check box Configure backup destination address to send alerts when the mail server is down.
  4. In the text field, enter up to three email addresses as backup alert email destinations.
    The email addresses must be different from the mail server address. Separate multiple entries with semicolons.
  5. Click OK.
    The dialog box closes.
  6. From the page Alert Events, click OK.
    Event alerts are saved.