In the Email Security module, if you select only TLS for message encryption and the client and server cannot negotiate a secure TLS connection, the message is sent to a delayed message
queue for a later delivery attempt.
Steps
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Navigate to the page .
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From the pull-down menu Encryption method, select Transport Layer Security (TLS).
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Use only TLS for message encryption; from TLS Encryption Backup Options, select Use TLS only (no backup encryption method; message is queued for later delivery
attempt).
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Click OK.
The settings are saved.