Connection Log data

The following table details the connection data that is collected and displayed in the Connection Log in table format:

Connection Data Item Description
Sender IP Address The connection’s sender IP address.
Date/Time The date and time a connection was received.
Number of Messages The number of messages in the connection.
Security Level Encrypted or Not Encrypted.
Connection Status

Current connection status (Accepted or Blocked). Status details are displayed in a hover-over pop-up box. Possible Blocked status details are as follows:

  • HELO/EHLO received before SMTP server greeting.
  • Connection from <server address> failed SPF check.
  • Reverse DNS lookup failed.
  • Simultaneous connections from <server address> exceeded limit.
  • Message volume exceeded limits.
  • Message size exceeded limit. Message was forwarded to <queue id> queue.
  • File size exceeded limit. Message was forwarded to <queue id> queue.
  • Data size per connection exceeded limit. Message was forwarded to <queue id> queue.
  • HELO command syntax error.
  • EHLO command syntax error.
  • Percentage of invalid recipients exceeded limit.
  • Connection attempt by <server name> failed global Always Block list check.
  • Connection attempt by <server name> failed recipient validation check.
  • Connection attempt by <server name> failed user authentication.
  • Open relay from <sender name> blocked.
Possible Accepted status details are as follows:
  • Email Hybrid Service IP Group entry match.
  • Trusted IP group entry match.
  • Access list entry match.
  • Global Always Permit List entry match.
  • BATV bypass entry match.
  • True source IP address matched a Trusted IP group entry.
  • True source IP address matched an access list entry.
  • True source IP address matched an Email Hybrid Service IP Group entry.
  • True source IP address matched a global Always Permit List entry.
  • True source IP address matched a BATV bypass.