System requirements

Before installing the agent, verify the system requirements for your endpoints.

The following table provides hardware requirements for the agent.

Processor 4 cores with 1 GHz or faster
RAM 8 GB
Hard drive space

32 GB for 64-bit OS

At least 3 GB free disk space for operations

Internet connection Internet connnection is mandatory to retrieve policies and updates, and to report alerts to the cloud service.

The agent remains fully operational and monitors user activities when disconnected from the internet.

Operating system

Windows 11 (Intel 64-bit)

  • The agent is supported on Windows 11.
Windows 10 (Intel 64-bit)

macOS 12 (Intel and Apple Silicon (ARM) processors

  • The agent is supported on macOS Monterey 12 (with SIP enabled)

macOS 13 (Intel and Apple Silicon (ARM) processors

  • The agent is supported on macOS Ventura (with SIP enabled).

macOS 14 (Intel & Apple Silicon (ARM) processors)

  • The agent is supported on macOS Sonoma (with SIP enabled).
Virtual Desktop Infrastructure
  • AWS End User Computing DaaS
  • Azure Windows Virtual Desktop DaaS
  • VMware Horizon Virtual Desktop Infrastructure
Note: Only single user persistent VDI is supported for Data Protection, Device Control, and User Activity Monitoring.