Getting Started with the Web Portal

Using the Web Portal, customers of managed service providers can access information about their systems.

Note: You must have a license for running a Web Portal and creating Web Portal users.

What the Web Portal Does

The Web Portal provides restricted client-less access to Logs, Reports, and Policy Snapshots. It is useful for managed service providers for providing customers with information about their systems. There is no software for end users to install. They can access the information using a web browser.

The process of setting up a Web Portal consists of the following steps:
  1. Enable the Web Portal Client. For more details, refer to the Enabling the Web Portal Client topic.
  2. Create Web Portal User accounts for the end users. For more details, refer to the Create Web Portal User accounts topic.
    Note: SMC Client administrator accounts are also valid in the Web Portal.