Restoring your appliance configuration

Before you begin

When you initiate the restore process, all current settings for the appliance or module are erased. Backup files stored on the appliance are not affected.

When the restore completes, the appliance automatically restarts.

To restore an appliance or module to a saved configuration:

Steps

  1. Stop all software components running off the appliance (including management components, Log Server, and transparent identification agents).
    • Windows: Navigate to the C:\Program Files or Program Files (x86)\Websense\Web Security\ folderand enter the following command:

      WebsenseAdmin stop

    • Linux: Navigate to the /opt/Websense/ directory and enter the following command:

      ./WebsenseAdmin stop

  2. In the appliance CLI, use the following command to restore a backup file:

    restore backup

    [--location <local|filestore_alias>]

    [--file <file_name>]

    [--url <backup_url>]

    [--auth-required]

    [--nocert-verification]

    To see a list of available backup files, enter:

    show backup list --location <local|filestore_alias>

    When you restore a full appliance configuration:
    • The current appliance version must match the version associated with the backup file. Thus, a version 8.5 backup can be restored only on an appliance that is at version 8.5.
    • The hardware model of the current appliance must be the same as the model that was backed up. For example, a backup from model V10000 G4 must be used to restore a model V10000 G4.
    • The current appliance mode (Forcepoint Email Security, Forcepoint Web Security, or Forcepoint URL Filtering) must match that of the backup file. For example, a backup from an email appliance must be used to restore an email appliance.
    • The current appliance policy source mode (Full policy source, User directory and filtering, or Filtering only) must match the policy source mode in effect when the backup file was created.

      User directory and filtering and Filtering only appliances must have retained the same policy-source IP address that was captured in the backup.

    • The original appliance that was backed up cannot also be running elsewhere in the network. Restoring a full configuration re-creates the original appliance and makes use of unique ID numbers from that appliance.
  3. Start the components that are running off the appliance.
    • Windows: Navigate to the C:\Program Files or Program Files (x86)\Websense\Web Security\ folder and enter the following command:

      WebsenseAdmin start

    • Linux: Navigate to the /opt/Websense/ directory and enter the following command:

      ./WebsenseAdmin start