DC Agent doesn’t see some or all users

If DC Agent is installed, but user and group policies aren’t being applied, DC Agent might:

  • Not be able to contact the domain controller.
  • Be retrieving information from the wrong domain controller.
  • Have a corrupted or missing configuration file.

The following error may accompany the problem:

WSDCagent : Error reading Config File: dc_config.txt

Erroneous Entry: <string>

To troubleshoot issues of this type, see: