Manually enable the Computer Browser service

Before you begin

User Service and DC Agent require a Microsoft service, the Computer Browser service, to enable user identification.

If the service is not started during installation, enable it manually:

Steps

  1. Make sure that Windows Network File Sharing is enabled.
    1. Windows Server 2016:
      1. Go to Start > Windows System > Control Panel.
      2. In the Control Panel, click Network and Internet, then Network and Sharing Center.
      3. Click Change advanced sharing settings in the left navigation pane, then select Turn on file and printer sharing.
      4. Click Save Changes to save and exit.
    2. Windows Server 2012:
      1. On the desktop, point the mouse to the top, right corner of the screen, then go to Settings > Control Panel.
      2. In the Control Panel, click Network and Internet, then Network and Sharing Center.
      3. Click Change advanced sharing settings in the left navigation pane, then select Turn on file and printer sharing.
      4. Click Save Changes to save and exit.
    3. Windows Server 2008:
      1. Go to Start > Network > Network and Sharing Center.
      2. Click Advanced Sharing Settings, then select Turn on file and print sharing.
  2. Open the Windows Services tool.
    • Windows Server 2016: Go to Start, then select All Programs > Windows Administrative Tools > Services.
    • Windows Server 2012: Server Manager > Tools > Services.
    • Windows Server 2008: Start > Administrative Tools > Services.
  3. Double-click Computer Browser to open the Properties dialog box.
  4. Set the Startup type to Automatic.
  5. Click Start.
  6. Click OK to save your changes and close the Services tool.

Next steps

Repeat these steps on each Windows machine running an affected component.