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Using eDirectory Agent for Transparent User Identification
eDirectory Agent troubleshooting
Use the following articles to identify and resolve user identification issues with eDirectory Agent:

Using eDirectory Agent for Transparent User Identification
- Introduction
- How eDirectory Agent works
- Novell eDirectory server replication
- eDirectory Agent user identification process
- Components used for transparent identification with eDirectory Agent
  Transparent user identification with eDirectory Agent involves the following components.
- Deploying and configuring eDirectory Agent
- eDirectory Agent troubleshooting
  Use the following articles to identify and resolve user identification issues with eDirectory Agent:
  - eDirectory Agent: An incorrect policy is being assigned to users
    This issue can occur when:
  - eDirectory Agent miscounts eDirectory Server connections
    If eDirectory Agent is monitoring more than 1000 users in your network, but shows only 1000 connections to the Novell eDirectory server, it may be due to a limitation of the Windows API that conveys information from the eDirectory server to the eDirectory Agent. This occurs very rarely.
  - Enabling eDirectory Agent diagnostics
    eDirectory Agent has built-in diagnostic capabilities, but these are not activated by default. You can enable logging and debugging during installation, or at any other time.

eDirectory Agent troubleshooting

Use the following articles to identify and resolve user identification issues with eDirectory Agent:

eDirectory Agent: An incorrect policy is being assigned to users
This issue can occur when:
eDirectory Agent miscounts eDirectory Server connections
If eDirectory Agent is monitoring more than 1000 users in your network, but shows only 1000 connections to the Novell eDirectory server, it may be due to a limitation of the Windows API that conveys information from the eDirectory server to the eDirectory Agent. This occurs very rarely.
Enabling eDirectory Agent diagnostics
eDirectory Agent has built-in diagnostic capabilities, but these are not activated by default. You can enable logging and debugging during installation, or at any other time.

Related concepts

eDirectory Agent: An incorrect policy is being assigned to users

Related tasks

eDirectory Agent miscounts eDirectory Server connections

Enabling eDirectory Agent diagnostics

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