Installing components on Windows

Before you begin

Before installing Forcepoint Web Security components on a supported Windows server, make sure you have prepared the machine (including downloading the installer file) as described in Prepare your Windows servers.
Important: If, during the installation process, you encounter the error “Installation failed with error code 3004”, refer to Potential issue when installing v8.5.4 and v8.5.5 for instructions.

To install the components:

Steps

  1. Log on to the machine.
  2. Use the Run as administrator option to launch the Forcepoint85xSetup.exe installer. After a few seconds, a progress dialog box appears, as files are extracted.
  3. On the Welcome screen, click Start.
  4. On the Subscription Agreement screen, select I accept this agreement, then click Next.
  5. On the Installation Type screen, select Custom and then click Next.
  6. On the Summary screen, click Next.
  7. On the Custom Installation screen, click the Install link next to Forcepoint Web Security or URL Filtering.
  8. On the Welcome screen for the Web Protection Solutions setup program, click Next.
  9. Accept the subscription agreement, then click Next.
  10. Select the Custom installation type, then click Next.
  11. Select the components that you want to install, keeping in mind that:
    • Policy Server must always be installed before or with its dependent components.

      You will be prompted to provide the Policy Server IP address during installation of most components if Policy Server resides on a different machine.

    • Filtering Service must always be installed before or with dependent instances of Network Agent.

      You will be prompted for the Filtering Service IP address during Network Agent installation if Filtering Service resides on another machine.

    • Each time you install a Filtering Service instance, select Content Gateway as the integration product.

      When you install Content Gateway, you will be prompted for a Policy Server IP address and a Filtering Service IP address.

    • Unlike the primary or standalone Policy Broker, which must always be installed first, replica Policy Brokers may be added at any time.

      You can configure which Policy Broker instance any Policy Server (and its dependent components) connects to after installation (use the Web > Settings > General > Policy Brokers page in the Forcepoint Security Manager).

  12. Click Next to configure your installation.

    Many of the screens that display depend on which components you have selected. If you are not clear about what information to provide, click Help in the installer for context and instructions.

  13. On the Installation Directory screen, accept the default installation path, or click or select Choose to specify another path, and then click Next.

    The installation path must be absolute (not relative). The default installation path is C:\Program Files\Websense\Web Security\.

    The installer creates this directory if it does not exist.

    Important: The full installation path must use only ASCII characters. Do not use extended ASCII or double-byte characters.
  14. On the Pre-Installation Summary screen, verify the installation path, selected components, and other information, then click or select Next.
    A progress screen is displayed while components are installed.
  15. On the Installation Complete screen, click Next.

Next steps

When the process is complete, you may want to repeat this procedure to install more components, install one or more instances of Content Gateway (Step 10: Install Content Gateway), or start configuring your new deployment (Step 12: Initial Configuration).