Database jobs are running, but an error appears

Before you begin

The error “Could not obtain information about Windows NT group/user 'server\admininstrator'” indicates a problem with the account that owns the Microsoft SQL Server jobs. If the jobs are running as a user other than the account used by the ODBC connection, there may be a problem authenticating the user.

To find out which account is used to run the database jobs in SQL Server Standard or Enterprise:

Steps

  1. Log on to SQL Server Management Studio.
  2. Expand the SQL Serer Agent tree.
  3. Right-click a web protection database job, then select Properties.
  4. Look for the value in the Owner field.

Next steps

Refer to the instructions for your SQL Server version to change the owner of all web protection jobs to the trusted account used by the ODBC connection (Log Server) or a standard SQL Server user (like sa).